Frequently Asked Questions
For technical support email email@example.com
No, you will not be allowed to enter the country without showing your QR code to the passport officer.
It depends on the policies and procedures of each country/region. There is a lab in the departure building in the airport, you can also find a list of authorized labs in Amman by clicking on this link.
Wearing a mask and gloves is mandatory in public places such as malls and public gathering places, according to the protocols and recommendations of the Ministry of Health listed here: corona.moh.gov.jo/en/Together-to-Reopen
Yes, all tourist sites and public areas are sterilized periodically.
Call the Ministry of Health hotline number 111.
To get the QR code, click here
You must submit a new application and choose the correct passageway
Please apply again.
You can inquire about it by clicking here.
No, you don't have to
The most important document required is the approval from the Ministry of Internal Affairs, in addition to:
- -For Jordanian's husbands or wives: a copy of the marriage contract.
- -For students: a copy of the student's ID.
- -For investors: a copy of the investor's ID.
- -For expatriates: a copy of the residence ID.
The arrival date cannot be changed under any circumstances, and any untimed code will not be accepted. If you are unable to travel on the same day, please apply again.
You can contact Biolab at firstname.lastname@example.org .
You can request refunds by clicking here.
The amount will be in your account within 60 days of the date of the refund request.
You can get it by clicking here, adding your reference number and then clicking on extract the QR code.