Frequently Asked Questions
For technical support email firstname.lastname@example.org
The PCR test should be done within maximum 72 hours prior to departure.
The traveler must register on the platform https://www.gateway2jordan.gov.jo/form/ar even if they obtain a certificate of vaccination, and the system will show travel requirements based on the information provided during registration.
Any traveler of the age of 5 and above is subject to the PCR test upon arrival
It depends on the policies and procedures of each country/region. There is a lab in the departure building in the airport, you can also find a list of authorized labs in Amman by clicking on this link
Wearing a mask and gloves is mandatory in public places such as malls and public gathering places, according to the protocols and recommendations of the Ministry of Health listed here: corona.moh.gov.jo/en/Together-to-Reopen
Yes, all tourist sites and public areas are sterilized periodically.
Call the Ministry of Health hotline number 111.
To get the QR code, click here
You must submit a new application and choose the correct passageway
Please apply again.
Please contact Biolab at email@example.com .
When new travel dates become available.
You can inquire about it by clicking here.
No, you don't have to
The most important document required is the approval from the Ministry of Internal Affairs, in addition to:
- -For Jordanian's husbands or wives: a copy of the marriage contract.
- -For students: a copy of the student's ID.
- -For investors: a copy of the investor's ID.
- -For expatriates: a copy of the residence ID.
The arrival date cannot be changed under any circumstances, and any untimed code will not be accepted. If you are unable to travel on the same day, please request a refund by clicking here.
You can contact Biolab at firstname.lastname@example.org .
You can request refunds by clicking here.
The amount will be in your account within 50 days of the date of the refund request.
Please try again with another mobile number.
You can get it by clicking here, adding your reference number and then clicking on extract the QR code.